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1. The agreement
These terms apply alongside the signed agreement between UnoCampus and your school. Where the signed agreement and these terms differ, the signed agreement governs.
2. Accounts and access
Accounts are issued to named individuals and must not be shared. Each account is granted a role, and that role determines what the user can see and do. The school is responsible for requesting changes when a staff member’s responsibilities change or when they leave.
3. School data
The school owns the data it puts into the platform. We process it to provide the service, as set out in the privacy policy. The school is responsible for the accuracy of the records it enters and for having a lawful basis to hold them.
4. Acceptable use
- Do not attempt to access data belonging to another school or another role
- Do not probe, scan or test the security of the platform without written permission
- Do not upload material that is unlawful or that the school has no right to hold
- Do not use the messaging features to send communications unrelated to the school
5. Availability and support
Service levels, support hours and maintenance arrangements are set out in the signed agreement. We aim to give advance notice of planned maintenance.
6. Fees
Charges, the billing cycle and the term are set out in the signed agreement. Pricing is determined by school size, number of schools, module configuration and implementation requirements — see the pricing page.
7. Termination and data return
Either party may end the agreement in accordance with its terms. On termination, the school may request an export of its data within the period stated in the agreement, after which the data is deleted in line with our retention arrangements.
8. Liability
Limitations and exclusions of liability are set out in the signed agreement. This section will be completed following legal review.
9. Contact
Questions about these terms can be raised through the contact form.